Asked atthe counter.
What people ask us most, on the phone, on WhatsApp and across the counter at Gate No. 1, Sunder Industrial Estate. Plain answers, grouped by topic.
43 questions in 10 topics
Ordering
Lists, quotes and getting hold of parts.
10 questions
Send your list on WhatsApp to 0306-4004648, call the shop, or bring it to the counter. A typed list, a photo of a handwritten one, a model number or an old invoice all work. During shop hours we reply within the hour.
Yes. Email it to info@hassantradersstore.com and we reply within the hour during shop hours. Quotations go out on our letterhead.
Paying and paperworkYes. Send quantities for everything you need and we price the list together, across all five trades.
How ordering worksRates for pipe, cable, paint and most other lines move with the market, so we price on the day you ask. Send the list and we will quote it.
Ask with the full quantities. The price depends on the items and how many, so the quote is the only honest answer.
Yes. Regular business accounts can buy on credit. Send a request on your company letterhead with your NTN or the owner's CNIC. Most accounts start with a few cash orders, then we agree the terms with you.
Opening an accountCash, bank transfer, cheque or pay order, JazzCash, Easypaisa, or card. For a bank transfer, we send the account details with your invoice.
Yes. Every order comes with a printed invoice and a delivery challan, and quotations go out on our letterhead. Our NTN is 5316224, and we are on FBR's Active Taxpayer List.
Paying and paperworkYes. Government departments, schools and universities, and hospitals and clinics buy from us. We quote for tenders and institutional purchases on our letterhead: email the PO, BOQ or tender document to info@hassantradersstore.com.
For institutionsAsk. Send the part name, a photo or the old invoice, and we will tell you whether we can get it.
Delivery and pickup
Collecting from the counter, or having it sent.
3 questions
Yes. Collect it from the counter at Gate No. 1, Sunder Industrial Estate, during shop hours. If you ordered on WhatsApp, tell us when you are coming.
Yes, across Lahore and outside it. For factories in Sunder Industrial Estate, an urgent order can be at your gate within 3 hours. Tell us where it is going when you send the list.
Yes. The shop is at Gate No. 1 of the estate, and factories around it buy their maintenance stock here. Our customer book lists 60 of them.
See the customer bookBrands
What is on the shelves, and the catalogs.
4 questions
37 brands across the five trades, including Popular, TurkPlast, Master Paints, Philips and GACIA.
See every brandYes. We are an official Popular dealer for their PPRC and uPVC pipe and fittings, plus Popular PVC cabinets and boards.
The Popular dealer pageYes. 12 brand catalogs are on the Catalogs page to browse or download. Message us for the current rate on anything in them.
Open the catalogsReturns and warranty
If something is wrong, or stops working.
2 questions
Within 15 days, with the receipt, unused and in its original packaging. The counter confirms the terms for your items when you buy, and the full terms are on the warranty and returns page.
Warranty and returns termsWarranty comes from the manufacturer and follows its terms. Keep the receipt and the box, bring the item to the counter, and we will tell you how that brand handles it.
Warranty and returns termsVisiting the shop
Where we are, when we are open, how to reach us.
6 questions
At Gate No. 1, Sunder Industrial Estate, Raiwind Road, Lahore, across from Meezan Bank’s Sunder Industrial Estate branch. Cars and loaders can park at the shop.
Map and directionsMonday to Saturday, 9:00 AM to 7:30 PM. Sunday, 9:00 AM to 3:00 PM.
WhatsApp 0306-4004648, or call 0306-4004648, 0335-4976098, 0343-4556009, 042-37860090. You can also email info@hassantradersstore.com. Talk to us in Urdu, Punjabi or English.
All contact detailsYes. Hassan Traders is at Gate No. 1, Sunder Industrial Estate, Raiwind Road, Lahore, with hardware, sanitary, electric, paints and water boring supplies at one counter.
At Hassan Traders, Gate No. 1, Sunder Industrial Estate, Raiwind Road. Popular and TurkPlast pipe and fittings and bathroom fixtures are on the shelves.
See the sanitary rangeYes. The electrical counter at Hassan Traders, Gate No. 1, carries cable, switchgear and lighting, from brands like Philips, GACIA and Union Cable.
See the electric rangeHardware
Industrial tools, fasteners and fixings, adhesives and sealants.
4 questions
Yes. Send it on WhatsApp as a photo, a spreadsheet or typed lines. We go through it item by item and tell you what is on the shelf and what has to be ordered in.
The hardware rangeYes. If your plant reorders the same consumables every month, send the list once. We keep it, so next month the message can be as short as “same as last time”.
The hardware rangeYes. Walk-in customers buy by the piece. If you are unsure of the size or thread, bring the old part and we match it at the counter.
The hardware rangeKUGEL hand tools, SKF and NTN bearings, Golden Bridge welding rods, GMSA sealants, WD-40, and Parker on special order. If you need a make we don’t keep, ask and we’ll tell you straight whether we can get it.
The hardware rangeSanitary
Bathroom fixtures, pipes and fittings, kitchen and bath essentials.
3 questions
Both are on our shelves, so we have no reason to push one. Bring the drawing or the fitting list and we’ll tell you which range covers the job and what each costs today.
The sanitary rangeYes. Walk-in customers buy single lengths and loose fittings. Bring the old fitting if you are not sure of the size.
The sanitary rangeSend it on WhatsApp as it is. We price it line by line and tell you what is in stock.
The sanitary rangeElectric
Wires and cables, lighting and fixtures, switchgear and accessories.
4 questions
Yes. Tell us the size, the number of cores and the run length. Full coils are there for site work.
The electric rangeGACIA breakers in the common ratings. Send the rating and the number of poles on WhatsApp and we’ll check the shelf before you drive over.
The electric rangeYes, AMBER capacitors, sold one at a time. Bring the old one so we can match its value.
The electric rangeSend it as it is: a photo, a spreadsheet or typed lines. We go line by line and tell you what is in stock.
The electric rangePaints
Decorative paints, construction adhesives, maintenance coatings.
4 questions
Send the areas or your contractor’s list on WhatsApp. We price it line by line and tell you what is in stock.
The paints rangeTell us the surface, inside or outside, and how much wear it takes. We’ll name the product that suits it, not the dearest tin.
The paints rangeYes. Happilac High Bond T10, Happilac Hi-Grout and CALABOND. The Hi-Grout shade chart is in the catalog on this page.
The paints rangeYes. Walk in and buy one, or message us first to check the shade is on the shelf.
The paints rangeWater boring
Boring equipment, boring accessories, water pumps.
3 questions
It depends on the depth of the bore and how much water you need a day. Bring the depth, or the plate off the old pump, and we’ll size it with you.
The water boring rangeAsk at the counter. Bore depth in Lahore changes from street to street, so a boring job is priced only after someone has looked at the site.
The water boring rangeYes. Ask by size and we’ll pull it from the shelf.
The water boring range